Overview
The Customers page has three views you switch between with the tabs at the top: Buyers (the list), Compose (write a broadcast), and History (sent campaigns). Most of the time you will live in Buyers and occasionally jump to Compose when you have something to say.
Buyers list
Each row is a unique buyer. If the same buyer bought three of your products, they appear once. The columns show their handle, display name, the last product they bought, and when that happened.
- Search by handle or display name with the input at the top.
- Filter by product to narrow the list down to buyers of a specific item.
- Select one or more rows with the checkbox to target just those buyers in a broadcast.
Compose a broadcast
The compose tab is a lightweight email composer. You pick the audience, write a subject and body (rich text), preview how it will render for a real buyer, and send.
- Audience is either every buyer of a specific product or a hand-picked subset you checkmarked in the list.
- Subject and body are plain text plus the supported variables below. Body uses a rich-text editor (bold, italics, links, lists).
- Preview renders the email with variables substituted against one of your real buyers so you see exactly what they will get.
Template variables
Variables are substituted per-recipient when the email goes out. Wrap the name in double curly braces inside the subject or body. The editor's variable picker inserts the correct syntax for you:
| Variable | Expands to |
|---|---|
| {{buyer_name}} | Recipient display name. |
| {{buyer_handle}} | Recipient username. |
| {{product_title}} | Title of the product they bought (only meaningful when you scope to a single product). |
| {{creator_name}} | Your display name. |
| {{storefront_name}} | Your storefront name. |
Cooldown and caps
Cryplink enforces a short cooldown between broadcasts so you cannot accidentally spam your buyers twice with the same campaign. If you just sent one, the Send button shows a countdown until the next one is allowed. A monthly email quota also applies to every plan. The compose tab shows how many sends remain in the current calendar month.
Inbox etiquette is your asset
Broadcasts are deliverable because your buyers opted in by purchasing. Burning through the quota with low-value sends puts that at risk. Save broadcasts for product updates, fixes, and real news.
Campaign history
The History tab lists every broadcast you have sent, newest first. Expand a row to see the exact subject, body, audience size, and delivery status per recipient. Drafts are not saved; hitting send commits the campaign to history.
Exporting customers
The export menu writes the current filtered buyers list to CSV or JSON. Exporting is a Pro feature. On other plans the button opens an upgrade prompt.